Takbit Privacy Policy

Takbit (https://takbit.bet) is a trusted online betting and gaming platform in Bangladesh. This Privacy Policy explains how Takbit collects, stores, uses, and protects your personal information.

By using our website or app, you agree to this Privacy Policy your acceptance is assumed. Please read the full policy carefully before using our services.

This Privacy Policy applies to all Takbit services — including the website, mobile app, live chat, and email communications. We believe transparency and honesty are the foundation of trust, which is why we are open about our data practices.

Takbit collects your information from various sources, which can be grouped into three categories:

Information you provide directly:

• Name, date of birth, and gender
• Email address and mobile number
• Current address and nationality
• National ID or passport number (for KYC verification)
• Bank account or mobile banking details (for payment purposes)
• Username and password

Automatically collected information:

• IP address and device type
• Browser version and operating system
• Login time and location
• Browsing patterns and preferred games on the site
• Betting history and transaction records

Information received from third parties:

• Transaction confirmation details from payment providers
• KYC data from identity verification services
• Fraud prevention service information

Takbit uses your information for specific, defined purposes only. We never use your data for anything else without your consent. The primary purposes are:

• Account Management: To secure registration, login, and account protection.
• Payment processing: To process deposits and withdrawals securely.
• KYC & Legal Compliance: To verify identity and comply with anti-money laundering laws.
• Customer support: To handle your questions, complaints, and support requests.
• Fraud Prevention: To detect suspicious activity and keep your account secure.
• Service Improvement: To analyze user experience and make Takbit better.
• Marketing communications: To send you relevant offers and promotions, with your consent.
• Responsible Gaming: To monitor gaming behavior and issue alerts when necessary.

We will never use your data beyond its original purpose. If you no longer wish to receive marketing emails or notifications, you can unsubscribe at any time.

Takbit never sells your personal information. However, in limited circumstances, data may be shared with trusted parties:

• Payment Providers: Payment gateways such as bKash, Nagad, and Rocket receive the necessary information to process transactions.
• KYC Service Provider: Licensed third parties for identity verification.
• Technology partners: Cloud storage and server service providers, bound by strict confidentiality agreements.
• Legal Authorities: In response to lawful requests from law enforcement agencies or court orders.
• Fraud Prevention Services: To prevent cybercrime and financial fraud.

All third parties we work with are required to meet our privacy standards. They may only use your information for specified purposes and cannot share it with anyone else without our permission.

Takbit follows industry-leading technology and processes to protect your data. Our security infrastructure operates on the following levels:

• 256-bit SSL/TLS Encryption: All communications on the site are encrypted, just like a banking website.
• Data Encryption: Stored sensitive data is encrypted with AES-256.
• Two-Factor Authentication (2FA): Adds an extra layer of security at login.
• Firewall & intrusion detection: 24/7 automated monitoring system.
• Regular security audits: An independent team of experts regularly audits our systems.
• Staff training: All staff are trained in data protection and bound by confidentiality agreements.

Keep in mind — no one can guarantee 100% security on the internet. Your vigilance matters too: use a strong password, never share it with anyone, and report anything suspicious to us immediately.

Takbit uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device. The types of cookies we use:

• Essential Cookies: To maintain login sessions and core site functionality. Disabling these may cause the site to not work properly.
• Performance cookies: To analyze which parts of the site are used most, helping us improve our services.
• Functionality Cookies: To remember your preferences such as language and display settings.
• Security cookies: To prevent fraud and unauthorized access.

You can delete or block cookies at any time through your browser settings. However, disabling essential cookies may cause some features to not work properly.

As a Takbit user, you have the following rights over your personal data:

• Right to Access: You can request to know what personal information we hold about you.
• Right to Rectification: You can request corrections to any inaccurate information we hold about you.
• Right to Erasure: In certain circumstances, you may request that your data be deleted.
• Right to Restrict Processing: You can request that we stop using your information for specific purposes.
• Right to Portability: You can request a copy of your data in a machine-readable format.
• Right to Object: You may object to your data being used for marketing purposes.

To exercise any of these rights, support@takbit.bet— email us. We typically respond within 30 business days. However, some data may not be erasable due to anti-money laundering laws or legal obligations.

Takbit does not retain your data longer than necessary. Retention periods vary depending on the type of information:

• Account Information: Retained for up to 5 years after account closure due to legal obligations.
• Transaction Records: 5–7 years, in accordance with financial regulatory requirements.
• KYC Documents: Up to 5 years after verification.
• Customer Support Contact: Up to 2 years after last contact.
• Log & Session Data: Up to 12 months.
• Marketing Preferences: Active until you unsubscribe.

Once the retention period expires, data is securely deleted or anonymized so that no individual can be identified.

Takbit strictly prohibits anyone under the age of 18 from using its services. We do not knowingly collect or store any information from minors.

We verify date of birth at registration, and age is confirmed during the KYC process. If a minor has created an account using false information, that account will be immediately suspended and all associated data will be deleted.

If you believe a minor is using Takbit, please support@takbit.bet— let us know. We'll act promptly.

Takbit reserves the right to update this Privacy Policy at any time. Changes may occur due to business growth, legal requirements, or technological improvements.

For significant changes, we will notify you in the following ways:

• A notification will be sent to your registered email
• A notice will be displayed on the website homepage
• Push notifications will be sent to app users

Continued use of the site after any changes constitutes acceptance of the updated policy. We always display the "Last Updated" date at the top of this page so you know when the most recent changes were made.

If you have any questions, concerns, or complaints about this privacy policy, please contact our data protection team. We take all privacy-related issues seriously.

• Email: support@takbit.bet
• Live Chat: Live chat via our website or app
• Response Time: Usually within 24–48 hours
• Data rights request: Resolved within a maximum of 30 business days

We always aim to resolve your concerns directly. However, if you are not satisfied with our response, you may lodge a complaint with the relevant data protection authority in your country.